Keep yourself updated: Drive Thru news
Together, we have been facing one of humanity’s most challenging moments. Everyone’s contributions have been making the difference to get through these difficult times and we can already think about how we will become stronger after this.
Our Drive Thru operation is one of the highlights of how our commited and responsible work has made a difference for the whole society. From now on, we will continue to lead excellence and guarantee care for people:
Safety and hygiene first!
- Comply strictly with all Cleaning, Hygiene and Sanitation procedures.
- Respect social / physical distance.
Taking care of people: our teams
- Reviewing procedures and equipment training.
- NABITS y WebNABITS: an agile way to learn and answer questions!
Taking care of our customers: operational excellence and customer experience
- Guarantee the Drive Thru operation according to the design (Lay Out/ Equipments/ Processes/ Dimensioning).
- Peak hour guides and procedures.
- Reinforce the MFY operation (Positioning / VLH, supply, updated UHC, etc.).
- Ensure that we are following and applying our gold standards!
Taking care of our business: sales
- Visibility and external signaling of Open operation.
- Communication on the preventive measures taken to guarantee customers’ safety.
- Update of digital assets in the app.
- Planned daily restaurant’s goals and targets.
- Focus on peak hours.
Our team of consultants is prepared to support you in any queries.
